Privacy policy

1. Identity of the data controller

The party responsible for processing personal data collected on the site is https://cbdproduction.fr is :

FC2 CONSULTING
SAS with capital of €2,000
RCS Toulouse - SIREN 985 274 802
Head office: 8 place Roger Salengro, 31000 Toulouse - France
Email : info@cbdproduction.fr

FC2 CONSEILS determines the purposes and means of processing personal data.

2. Data collected

The following data may be collected when using the site:

• Identification details: surname, first name
• Contact details: email address, telephone number
• Connection data: IP address, connection logs
• Browsing data: pages consulted, user path
• Data relating to orders (where applicable)

3. Purposes of processing and legal bases

Personal data is collected for the following purposes:

a) Management of the site and services

• Site navigation and operation
• Securing the site
  Legal basis: legitimate interest

b) Order management and customer relations

• Order processing
• Delivery management
• Customer service
  Legal basis: performance of the contract

c) Marketing and communications

• Sending promotional emails or text messages
  Legal basis: prior consent

👉 Users may withdraw their consent at any time via the unsubscribe link.

d) Site improvements and statistics

• Audience analysis
• Optimising the user experience
  Legal basis: consent (cookies)

4. Data retention period

Data is kept for the following periods:

• Customer data: 5 years (legal and accounting obligations)
• Prospective customers: 3 years from the last contact
• Browsing data: 13 months maximum
• Cookies: 13 months maximum

5. Recipients of data

Personal data can only be accessed :

• the internal services of FC2 CONSEILS
• technical service providers (hosting, payment, emailing)

All subcontractors are subject to an obligation of confidentiality and comply with the applicable regulations.

6. Transfer outside the European Union

Some of the tools used (e.g. Google Analytics) may result in data being transferred outside the European Union.

In this case, FC2 CONSEILS ensures that these transfers are covered by appropriate guarantees in accordance with the regulations (European Commission standard contractual clauses).

7. Data security

FC2 CONSEILS implements all appropriate technical and organisational measures to guarantee the security of personal data and prevent any unauthorised access.

8. User rights

In accordance with current regulations, you have the following rights:

• Right of access
• Right of rectification
• Right to erasure
• Right to object
• Right to restrict processing
• Right to portability

You can exercise your rights by contacting :
info@cbdproduction.fr

A copy of proof of identity may be requested.

You also have the right to lodge a complaint with the CNIL.

9. Cookies

The site uses cookies to :

• Ensuring the smooth running of the site
• Measuring the audience
• Improving the user experience

Consent

On your first visit, a cookies banner allows you to :

• to accept
• to refuse
• configure cookies

👉 No non-essential cookies are deposited without your consent.

You can change your preferences at any time.

10. External links

The site may contain links to third-party sites.
FC2 CONSEILS cannot be held responsible for the content or practices of these sites.

11. Changes to the policy

FC2 CONSEILS reserves the right to modify this privacy policy at any time in order to ensure its compliance with current legislation.

Last update: 23/03/2026